IDENTIFICATION

• Identity: MOTEL VENUS, S.A.
• VAT NUMBER: A36306280
• Address: Av. Peirao Besada 33-35, Poio, Pontevedra

INFORMATION AND CONSENT.

By accepting this Privacy Policy, the user is informed and gives his free, informed, specific and unequivocal consent for the personal data provided through the web page located at URL www.motelvenuspontevedra.com hereinafter referred to as the ” Website “) are processed by MOTEL VENUS, S.A., as well as the data derived from your browsing and any other data that you may provide in the future to MOTEL VENUS, S.A. in a clear and simple way, in order to facilitate its understanding, determining freely and voluntarily if you wish to provide your personal data to MOTEL VENUS, S.A.

OBLIGATION TO PROVIDE THE DATA.

The data requested in the forms on the Website are generally mandatory (unless otherwise specified in the required field) in order to fulfill the established purposes.
Therefore, if they are not provided or are not provided correctly, these requests cannot be met, without prejudice to the fact that you may freely view the content of the Web Site.

FOR WHAT PURPOSE WILL MOTEL VENUS, S.A. PROCESS THE USER’S PERSONAL DATA?

The personal data provided through the Website will be processed by MOTEL VENUS, S.A. in accordance with the following purposes:

1. Data provided for reservations  reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

   • Manage the completion of reservations requested by the user.
   • Sending of the confirmation or documentation of the reservation made
   • In the event of providing consent to do so, the sending of commercial communications by MOTEL VENUS, S.A.
   • Perform analysis on the use of the Web Site and check the preferences and behavior of users.

2. Information provided for  modification and cancellation of reservations:

   • To manage the requests of modification or cancellation of their reservations requested by the user to MOTEL VENUS, S.A.
   • To send you the answer to the request made to MOTEL VENUS, S.A.
   • Perform analysis on the use of the Web Site and check the preferences and behavior of users.

3. Data provided in the contact forms and web page:

   • To manage the user’s requests for contact and information through the channels provided for this purpose on the websites of MOTEL VENUS, S.A.
   • Handling of the request.
   • Perform analysis on the use of the Web Site and check the preferences and behavior of users.

4. Data provided in the form of reserves recovery :

   • Sending a reminder of the reservation not completed by the user or, if applicable, of the searches carried out by the user.
   • Perform analysis on the use of the Web Site and check the preferences and behavior of users.

WHAT USER DATA WILL MOTEL VENUS, S.A. PROCESS?

MOTEL VENUS, S.A. will treat the following categories of user data:

1. Data provided for reservations  reservations, both through the Web Site and contact center (email) for individual or group reservations and rooms:

   • Identification data: name, surname, nationality.
   • Contact information: e-mail address, telephone number.
   • Transaction data of goods and services in MOTEL VENUS, S.A.: Products and services purchased or about which you show interest.
   • Stay preferences.
   • Economic, financial and insurance data
   • Other data: data provided by the interested parties themselves in the open fields or through the call made.
   • Navigation data.

2. Data provided for the modification and cancellation of reservations :

   • Identification data: name, surname, first name
   • Contact information: e-mail address, telephone number.
   • Transaction data for goods and services
   • Economic, financial and insurance data.
   • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
   • Navigation data.

3. Data provided in the contact forms and web page:

   • Identification data: first name, last name
   • Contact information: e-mail address, telephone number.
   • Transaction data of goods and services at MOTEL VENUS, S.A.
   • Economic, financial and insurance data.
   • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
   • Navigation data.

4. Data provided in the form of reservation recovery:

   • Contact information: address and e-mail address.

WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER’S DATA?

The legitimacy of the processing of your personal data will be the following:

1. For the  making reservations, both through the Web Site and through the contact center (email) for individual or group reservations and rooms:  the execution of the contract between the parties. For the execution of analyses on the use of the web site, the legitimate interest of MOTEL VENUS, S.A.
2. For the  modification and/or cancellation of your reservation  in the execution of the contract between the parties. For the execution of analyses on the use of the web site, the legitimate interest of MOTEL VENUS, S.A.
3. For the shipment of the  contact forms and web page:  on the consent given by the user. For the execution of analyses on the use of the web site, the legitimate interest of MOTEL VENUS, S.A.
4. To send the reminder of booking recovery: on the consent given by the user. For the execution of analyses on the use of the web site, the legitimate interest of MOTEL VENUS, S.A.
5. The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others. In order to revoke such consent, the User may contact MOTEL VENUS, S.A. through the following channels: oficinavenus@hotmail.es

WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?

In addition, the data may be accessible by providers of MOTEL VENUS, S.A., such access being necessary for the proper fulfillment of the legal obligations and/or the aforementioned purposes. These suppliers will not process your data for purposes of their own that have not been previously informed by MOTEL VENUS, S.A.

INTERNATIONAL DATA TRANSFERS

No international data transfers are made.

PRESERVATION OF DATA

Your data will be kept for the following periods:

1. Data provided for the  reservations, both through the Website and through the contact center (email) for individual or group reservations and rooms:  will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
2. Information provided for  modification and cancellation of reservations:  Will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
3. Data provided in the contact forms  contact forms and web page:  will be retained for the period necessary to process and respond to your request and, once completed, during the period of limitation of legal actions arising from that request.

RESPONSIBILITY OF THE USER.

The user:

• You warrant that you are eighteen (18) years of age or older and that the information you provide to MOTEL VENUS, S.A. are true, accurate, complete and up to date. To this effect, the user is responsible for the veracity of all the data he/she communicates and will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
• You guarantee that you have informed the third parties from whom you provide your data, if you do so, of the aspects contained in this document. It also guarantees that it has obtained your authorization to provide your data to MOTEL VENUS, S.A. for the aforementioned purposes.
• You will be responsible for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this may cause to MOTEL VENUS, S.A. or to third parties.

EXERCISE OF RIGHTS.

The user may send a letter to MOTEL VENUS, S.A., to the address indicated in the heading of this Policy, or by e-mail to the address contacto@motel-venus.com attaching a photocopy of his/her identity document, at any time and free of charge, in order to:

• To revoke the consents granted.
• Obtain confirmation as to whether or not MOTEL VENUS, S.A. is processing personal data concerning the user.
• Access to your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from MOTEL  VENUS, S.A. the limitation of data processing when any of the conditions foreseen in the data protection regulations are fulfilled.
• Request the portability of the data provided by the User in those cases provided for in the regulations.
• File a complaint regarding the protection of his/her personal data before the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid, when the data subject considers that MOTEL VENUS, S.A. has violated the rights that are recognized by the applicable regulations on data protection.